| How you get a price | A fixed price online before you book. No quote visit or call needed.[1] | Book online with the full price shown first; Easy Bliss then confirms availability and the home size by email, and the team reviews the home on arrival.[2] | An enquiry or estimate form, or a call or text on weekdays. For regular cleaning, Nest matches a cleaner and books a trial clean.[3] | Book online; Family Clean hand-matches a worker, usually within a week, and the worker arranges the day and time with you.[4] | Post a task for free with a description and a budget, then receive offers from Taskers.[5] |
|---|
| Who chooses the cleaner | The job is offered to available cleaners near you; you can't choose a named cleaner when you book.[6]Cleaners are independent contractors who set their own availability and accept or decline work. | Not stated in the sources we reviewed | Nest hand-selects a cleaner and matches them to your home.[3] | Family Clean chooses the match; you can ask for a different worker.[4] | You choose a Tasker from the offers, after checking their profile, badges and reviews.[7]There's no obligation to accept any offer. |
|---|
| How the price is set | Fixed price by service, bedrooms, bathrooms and how often. A standard clean starts from $221.[1]Includes GST and the Care & Cover fee. The same in every city. Live from the booking calculator. | Flat prices by rooms and bathrooms, including GST: regular cleaning from $190 (1 room, 1 bathroom) to $366 (5 rooms, 3 bathrooms), and $270 for 3 rooms and 2 bathrooms. Hourly: $79 per cleaner per hour.[8]The final price is confirmed after the home is checked, and may change if it needs much more time. | Regular cleaning: $49 an hour including GST, with products and equipment included.[3]One-off cleans are charged at a higher hourly rate; bond cleans are quoted. | $60 an hour per person for a Home Assistant; $50 an hour per person for Barefoot Basics.[9]Prices exclude GST unless the worker must charge it. | Each offer is one total price for the task, agreed before the work starts.[10]Set by each Tasker. Open-ended hourly offers settled after the job fall outside Airtasker's payment guidelines. |
|---|
| Fees you pay on top | The price you see includes GST and a Care & Cover fee (insurance and card processing). A same-day booking adds $40, which you accept first.[1]No weekend, pet or second-storey surcharge. | 30% extra on Queensland public holidays, and a 40% fee for cancelling within 24 hours, no access, or a home beyond the booked scope.[11]Paid parking is passed on at cost, only if you agree. | Card payments attract a processing fee.[12]Amount not stated. | A one-off matching fee: $370 for a Home Assistant or $49 for Barefoot Basics.[9]Refunded if no match is found within a week; covers replacements for 6 months. | A Connection Fee of $9.95 to $59.95 (including GST), set by the task price, paid when you assign a Tasker.[13]Waived with an $89-a-year membership. The Tasker's own service fee comes out of the agreed price, not on top. |
|---|
| Equipment and products | The cleaner brings products and equipment, including a vacuum and mop.[14] | Teams bring their own products and equipment, and won't use yours.[15] | Cleaners bring all products and equipment, including a vacuum, mop and bucket.[16] | You supply the equipment and products.[9] | Agreed for each task; there's no platform default.[17]Customers are asked to say what equipment they have; Taskers arrange what's needed. |
|---|
| Insurance | Care & Cover on every booking includes up to $10 million public liability insurance through Chubb. Cleaners also hold at least $5 million of their own cover.[18]Conditions and exclusions apply; report damage within 48 hours. | Each team holds its own public liability insurance of at least $10 million.[11]Its terms make the assigned team responsible for damage. Insurer not named. | Two of its FAQs say each cleaner holds their own insurance; another says the business is fully insured.[16]Type and amount of cover not stated. | Workers hold public liability insurance.[9]Limit and insurer not published; it suggests considering household worker insurance. | Third-party liability insurance up to $10 million, through Chubb, for registered Taskers.[19]Excludes poor workmanship and cash or off-platform jobs. Claims within 30 days; an excess is paid by the Tasker. |
|---|
| If something is missed | Report a missed task within 48 hours and eligible concerns get a free re-clean of those areas within seven business days. If you're still unhappy, a review and a fair credit or refund.[20]Doesn't apply if access, water or power was missing, or the scope changed after booking. | Report problems within 24 hours with photos (72 hours for bond and move-in cleans) for a re-clean of those areas the next business day; then a credit or refund of up to 100%, at its discretion.[11]Hourly bookings aren't covered. | If you're unhappy, the team returns to fix it; its booking terms say no refunds of any kind are given.[21]Bond cleans must be reported within 5 days; no window stated for other cleans. | Match Guarantee: if you're unhappy with a regular match, it finds another and the next service is free.[4]Free replacements for 6 months on regular services. | A free dispute service once work has started; Airtasker reviews both sides and decides.[22]Its insurance excludes poor workmanship, and it suggests asking Taskers about their own cover. |
|---|
| Cancelling or rescheduling | Free with at least 24 hours' notice. Inside 24 hours, a $70 fee may apply.[6]If the cleaner can't get in after 20 minutes, the booking is cancelled and a $70 lockout fee applies. | Free more than 24 hours before; within 24 hours, 40% of the booking.[11] | Regular cleans: 50% if cancelled less than 24 hours before. One-off cleans: 48 hours' notice, or a charge of at least 3 hours at the hourly rate.[3] | No agency cancellation fee; it asks for 48 hours' notice.[9]Workers may set their own cancellation fee. | Either side asks to cancel and the other accepts. If you're found responsible you lose the Connection Fee; the task price is refunded.[17]With no reply in 48 hours the task cancels automatically. Illness or travel problems don't count as exceptions. |
|---|
| When you pay | A card hold about 48 hours before the clean; the charge is taken after it.[23]Visa, Mastercard or American Express. | Card only. A hold for the full amount about 2 days before, and the charge after the clean.[11] | Regular clients pay the cleaner on the day by cash or EFT. For one-off cleans, card details are taken the day before and charged after the clean.[21] | You pay the worker directly on the day, by cash or bank transfer.[9] | Your card is charged when you accept an offer, and Airtasker holds the money until you release it after the task.[24]Released payments can't be recovered in a dispute. Cash isn't supported. |
|---|
