Compare: Maid2Match
Maid2Match or Simply Maid? Employed cleaners or a booking platform
Quick answer: Maid2Match is a national cleaning company whose terms say its cleaners are its own employees, with a published flat-rate grid from $139 for one bedroom and one bathroom, one-time. Simply Maid books independent cleaners at a fixed price by home size. Both publish prices online and charge your card after the clean; their guarantees, extras and regular discounts differ.
How the two compare on price, who does the cleaning, guarantees and cancelling, from each business's own published pages, and where to read Maid2Match's reviews.
Maid2Match and Simply Maid side by side
Both price a clean by bedrooms and bathrooms online. Maid2Match also takes hourly bookings and says it employs its cleaners; Simply Maid offers each job to independent cleaners nearby.
| Compared | Simply Maid (us)Booking platform with independent cleaners | Maid2MatchCleaning company |
|---|---|---|
| Where it operates | Sydney, Melbourne, Brisbane, Adelaide, Canberra, Perth and the Gold Coast.[1]Coverage follows each cleaner's travel area; booking shows the dates available. | All seven of our cities, plus several regional cities.[2] |
| Home cleaning types | Standard clean (one-off or regular), deep clean, and end of lease or move-in clean.[3]No carpet steam cleaning, upholstery, outside windows or office cleaning. | House cleaning (flat rate or hourly), NDIS, DVA, aged care and insurance-funded cleaning.[2]End of lease cleaning wasn't in the service lists we reviewed. |
| How you get a price | A fixed price online before you book. No quote visit or call needed.[4] | Online form or phone, with a published flat-rate grid and hourly rates.[5] |
| Who chooses the cleaner | The job is offered to available cleaners near you; you can't choose a named cleaner when you book.[1]Cleaners are independent contractors who set their own availability and accept or decline work. | Maid2Match assigns your cleaner and names them when the booking is confirmed; you can ask for a change.[5] |
| How the price is set | Fixed price by service, bedrooms, bathrooms and how often. A standard clean starts from $221.[4]Includes GST and the Care & Cover fee. The same in every city. Live from the booking calculator. | Flat one-time prices by bedrooms and bathrooms, from $139 (1 bedroom, 1 bathroom) to $378 (6 bedrooms, 4 bathrooms). Hourly from $69.75 for weekly cleans.[6]GST not stated. Flat prices are estimates confirmed at a walkthrough. |
| Minimum booking | Priced per clean, not by the hour, so there's no minimum number of hours.[4] | 2 hours on hourly bookings.[6] |
| Regular-visit discounts | Standard clean: 20% off weekly, 15% fortnightly, 10% every 4 weeks. Deep clean: 10% every 4 weeks.[4]The discount applies to the clean, not to extras. | 10% off weekly or fortnightly, 5% off every 4 weeks.[5] |
| Equipment and products | The cleaner brings products and equipment, including a vacuum and mop.[7] | Maid2Match supplies products and equipment; you can ask for your own products to be used.[5] |
| Cleaner checks | Cleaners are identity-verified and pass Simply Maid's skills assessment.[1] | Police check and NDIS worker screening before hiring, plus interviews.[5] |
| Insurance | Care & Cover on every booking includes up to $10 million public liability insurance through Chubb. Cleaners also hold at least $5 million of their own cover.[8]Conditions and exclusions apply; report damage within 48 hours. | Public liability insurance held.[9]No amount published on the pages we reviewed. |
| If something is missed | Report a missed task within 48 hours and eligible concerns get a free re-clean of those areas within seven business days. If you're still unhappy, a review and a fair credit or refund.[10]Doesn't apply if access, water or power was missing, or the scope changed after booking. | A cleaner returns to fix the problem; if you're still unhappy, or don't want a re-do, a partial or full refund.[9]No time window found in the pages we reviewed. |
| Cancelling or rescheduling | Free with at least 24 hours' notice. Inside 24 hours, a $70 fee may apply.[1]If the cleaner can't get in after 20 minutes, the booking is cancelled and a $70 lockout fee applies. | Free up to 24 hours before; inside 24 hours a fee may apply.[11]Amount not stated; may be waived if the slot is refilled. |
| Same cleaner each time | On a regular plan Simply Maid aims to keep the same cleaner, and you can ask for a change.[12]A particular cleaner can't be guaranteed every visit. | Aims to send the same cleaner each time; cleaners mostly work alone.[5] |
| When you pay | A card hold about 48 hours before the clean; the charge is taken after it.[13]Visa, Mastercard or American Express. | Card only, charged when the service is completed.[11] |
- Simply Maid: Simply Maid Terms of Service, checked 6 October 2026.
- Maid2Match: Maid2Match: home page, checked 6 October 2026.
- Simply Maid: Simply Maid: our cleaning services, checked 6 October 2026.
- Simply Maid: Simply Maid: house cleaning prices, checked 6 October 2026.
- Maid2Match: Maid2Match: help, checked 6 October 2026.
- Maid2Match: Maid2Match: pricing, checked 6 October 2026.
- Simply Maid: Simply Maid help: do I need to provide cleaning supplies?, checked 6 October 2026.
- Simply Maid: Simply Maid Care & Cover: damage and insurance, checked 6 October 2026.
- Maid2Match: Maid2Match: house cleaning, checked 6 October 2026.
- Simply Maid: Simply Maid Care & Cover: Happiness Guarantee, checked 6 October 2026.
- Maid2Match: Maid2Match: terms and conditions, checked 6 October 2026.
- Simply Maid: Simply Maid help: can I request the same cleaner?, checked 6 October 2026.
- Simply Maid: Simply Maid help: when do I pay?, checked 6 October 2026.
Maid2Match's prices next to Simply Maid's
For the same home, Maid2Match's published one-time flat rates and Simply Maid's one-off standard clean prices are below. They aren't like for like: the checklists differ, and Maid2Match's flat rates are estimates confirmed at a walkthrough on the first visit.
| Home | Maid2Match flat rate (one-time) | Simply Maid standard clean (one-off) |
|---|---|---|
| 1 bedroom, 1 bathroom | $139 | $221 |
| 2 bedrooms, 1 bathroom | $152 | $253 |
| 3 bedrooms, 1 bathroom | $193 | $285 |
| 3 bedrooms, 2 bathrooms | $218 | $317 |
| 4 bedrooms, 2 bathrooms | $246 | $349 |
Maid2Match doesn't say whether its prices include GST. Simply Maid's prices are live from our booking calculator and include GST and the Care & Cover fee. Regular visits cost less with both: Maid2Match takes 10% off weekly or fortnightly and 5% off every 4 weeks; Simply Maid takes 20% off weekly, 15% fortnightly and 10% every 4 weeks. Source: Maid2Match: pricing. Checked 6 October 2026.
Hourly bookings and extras
Maid2Match also sells cleans by the hour, and lists its extras with prices; Simply Maid prices extras in its booking calculator.
- Maid2Match by the hour. Its pricing page lists $69.75 an hour weekly or fortnightly, $73.63 monthly and $77.50 one-time, with a 2-hour minimum. Its help page gives the one-time rate as $72.50, so check the current figure.
- Maid2Match extras on a flat-rate clean. A deep clean add-on $159, inside the oven $79, interior windows $79, inside the fridge $60, cabinet interiors $40, an additional room $40 and housekeeping tasks $26.
- Simply Maid. No hourly bookings. Inside the oven, fridge and cupboards are extras on a standard clean and included in a deep clean, priced live in the booking calculator.
Employed cleaners or independent cleaners
Maid2Match says it employs the cleaners who clean your home; Simply Maid's cleaners are independent contractors.
- Maid2Match. Its terms say all cleaning is done by cleaners it employs, and that you book directly with Maid2Match, not an intermediary. It aims to send the same cleaner each time, and its cleaners mostly work alone.
- Simply Maid. Simply Maid sets the price and the checklist, takes payment and runs the re-clean process, and offers the job to independent cleaners near you, who choose whether to accept it. On a regular plan it aims to keep the same cleaner, though a particular cleaner can't be promised every visit.
What each arrangement means for insurance, payment and problems is covered in independent cleaner or cleaning company?
Where to read Maid2Match's reviews
This guide isn't a review of Maid2Match's service. Read recent reviews from its customers on sites it doesn't control, and look at how it answers critical ones.
- **Maid2Match on ProductReview.com.au**
- **Maid2Match on Trustpilot**
- Google Business Profiles. Search for Maid2Match and your city on Google Maps, then sort the reviews by newest.
- Its own reviews page (maid2match.com.au/reviews/) shows reviews the business has chosen to publish.
- Employee review sites such as Indeed, SEEK and Glassdoor rate working for Maid2Match, not booking it.
When you read them, sort by newest, look for homes and services like yours, and read the replies to critical reviews. Different sites and customers produce different scores, so we don't compare star ratings between businesses. We haven't used Maid2Match's service for this guide.
When Maid2Match may suit you better
Maid2Match can be the better fit for some households.
- You'd prefer a cleaner employed by the company.
- You need NDIS, DVA, aged care or insurance-funded cleaning, which Maid2Match lists as services.
- You live in a regional city it serves, such as Cairns, Geelong, Ipswich, the Sunshine Coast, Hobart, Launceston or Tweed Heads.
- You'd like to book a set number of hours.
Simply Maid may suit you better if you want an end of lease clean, which wasn't in the Maid2Match service lists we reviewed, larger regular-visit discounts, or a guarantee with a stated reporting window and re-clean timeline.
Method
How we compare
We compare what each business publishes about how its service works, not how well any one clean was done.
- What we read. Each provider's own service, pricing, help and terms pages, on the date shown beside each fact. We didn't post jobs, ask for quotes, book cleans or contact sales teams.
- "Not stated in the sources we reviewed". We couldn't find it on the pages we read. It doesn't mean the business doesn't do it, so ask them.
- Platform terms and individual cleaners. On a marketplace or through an agency, much is set by the person you book. We describe the platform's or agency's published terms, not any one cleaner's.
- Prices. We compare like for like where we can: the same service, home size and frequency, with GST, minimum hours and fees noted. Simply Maid's prices are live from our booking calculator. Other figures are labelled as published rates, "from" prices or marketplace task prices, and we never work out an hourly rate from a fixed price.
- No scores or winners. We don't rate providers or pick a winner. Star ratings on different sites come from different customers, so we don't compare them.
- Which providers. The services that appear most often in Google results for house cleaning across the seven cities we serve, plus agencies that serve most of those cities.
- Corrections. If something here is wrong or out of date, email hello@simplymaid.com.au and we'll check it and correct the page. We re-read every source at least every three months.
Questions people ask
Are Maid2Match's cleaners employees?
Maid2Match's terms say all cleaning is done by cleaners it employs, and that you book directly with Maid2Match. That's the company's own statement; we haven't checked its employment arrangements.
How much does Maid2Match charge?
Its pricing page lists one-time flat rates from $139 for one bedroom and one bathroom to $378 for six bedrooms and four bathrooms, or hourly rates from $69.75 for weekly cleans, with a 2-hour minimum. It doesn't say whether GST is included.
Does Maid2Match do end of lease cleaning?
End of lease cleaning wasn't in the service lists we reviewed, and its old end of lease page now redirects to its services page. Ask Maid2Match directly. Simply Maid offers a fixed-price end of lease clean.
Does Maid2Match bring cleaning products?
Yes. Its help page says it supplies products and equipment, and you can ask for your own products to be used. Simply Maid's cleaners also bring products and equipment.
Where did Maid2Match start?
Its terms say Maid2Match Pty Ltd was founded in Brisbane in 2014. It now lists all seven cities Simply Maid serves, plus several regional cities.
When you're ready
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Sources
The pages this guide relies on, with the date we read each one. Each fact in the tables links to its own source.
- Home page, Maid2Match. Read 6 October 2026.
- Pricing, Maid2Match. Read 6 October 2026.
- Help, Maid2Match. Read 6 October 2026.
- Terms and conditions, Maid2Match. Read 6 October 2026.
- House cleaning, Maid2Match. Read 6 October 2026.
- Services, Maid2Match. Read 6 October 2026.
- Terms of Service, Simply Maid. Read 6 October 2026.
- Happiness Guarantee, Simply Maid. Read 6 October 2026.
Competitor details are taken from each provider's own published pages on the dates shown. Terms and prices change, so check the provider's current terms before you book. Simply Maid publishes these guides and competes with the businesses in them.