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PAYMENTS & CHANGES

When will I be charged?

A temporary authorisation may appear on your card before the visit. This is a hold on funds, rather than a completed payment. Payment is collected after the clean is completed.

If a payment looks unfamiliar or you think you’ve been charged twice, contact us with the booking date and amount so we can check it.

A LITTLE HELP FROM OUR TEAM

Still need
a hand?

Tell us what’s on your mind.
We’ll help you find the next step.

Send us a messageUse our contact form. Include your booking date if you have one.Email our teamhello@simplymaid.com.au

Already booked? You can also Get help in your account.

Support destinations include a preview notice before opening the live service.

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