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ABOUT SIMPLY MAID

A little help at home.
More room for life.

A slow morning. Dinner with friends. Time to do nothing at all. We believe a clean home should make room for the things that make life yours.

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A woman taking a quiet moment with a cup of tea in a lived-in home

THAT’S WHAT HOME IS FOR

Less on your list.
More in
your day.

The cleaning is our part.
What comes next is yours.

01 / OUR BEGINNING

An easier way
to care for home.

Sydney, 2015 — where it began

Booking a clean shouldn’t be another job on your list.

That was the idea Huy Hoang started with in Sydney in 2015. He wanted to make it easier to find a price and book a cleaner online. Simply Maid’s first clean took place in Crows Nest on 5 August that year.

Today, that practical idea has a very human purpose: helping people spend less of their time organising housework, and more of it enjoying home.

For us, “More room for life” means the everyday things. A calmer place to come back to. One less thing to fit into a busy week. A weekend with a little more possibility.

Huy HoangHuy HoangFounder, Simply MaidRead Huy’s story

02 / THE PEOPLE WHO MAKE IT POSSIBLE

Good care is
always personal.

Inviting someone into your home matters. So does the work they do when they’re there.

Two cleaning professionals in proposed plum uniforms, vacuuming a timber floor and dusting a shelf

The professionals in your home

Simply Maid works with independent cleaning professionals who provide services through our platform. They bring the practical skills, equipment and attention that turn a booking into a cared-for home.

They’re independent service providers, not Simply Maid employees. We value their knowledge and the care their work calls for.

The people helping it happen

Behind each booking, Simply Maid handles the arrangements and customer support. From a question before you book to a change of plans, there’s a place to turn for help.

Get help

Care about doing a good job? There’s room for you here, too.

Become a cleaner

03 / WHAT CARE LOOKS LIKE

Thoughtful in the
everyday details.

Good intentions matter most when they make things easier for you.

01

Know what you’re booking.

Every home needs something a little different. Compare the service checklists, choose your extras and review your price before you commit.

Find the right clean
02

Make the details count.

A delicate surface. A pet at home. A particular room you’d like us to focus on. Add your notes when booking, and talk to us about anything that needs confirming.

Prepare for your clean
03

Keep a conversation open.

If you need to change a visit or something hasn’t gone as expected, get in touch. Our help centre and Care & Cover information explain the next steps.

How Care & Cover works

FEEL COMFORTABLE BEFORE YOU BOOK

A little more
peace of mind.

You should have room to make up your own mind, too. Take a look at the details, or talk to us first.

Hear from customersRead customer feedback published by Simply Maid.Understand Care & CoverRead about cover, re-cleans and the conditions that apply.Talk it throughFind answers or get in touch before you book.

A LITTLE HELP GOES A LONG WAY

What would you do
with a little more room?

Start with your suburb. Choose a clean, review your price,
then decide what works for you.

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Simply Maid

Less housework.
More room for life.

Say hello

YOUR HOME

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SIMPLY MAID

Our storyMeet the founderPress & mediaCare & CoverCleaning 101Gift cardsBecome a cleanerPartner offers

HERE TO HELP

Help & contactCleaner helpProvider agreementSign inService areashello@simplymaid.com.au
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Made for the feeling of home.
About this design preview & image sources

Part of the Simply Maid “More room for life” concept. Campaign scenes are AI concepts using the original media-pack cast, with proposed uniforms. They do not depict actual staff, customers or completed visits. Huy’s small portrait is the existing company signature asset. Story and service relationships were checked against the existing company content on 13 September 2026. Pricing and booking confirmation remain in the current booking flow.