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HomeOur cleansSelf-managed NDIS

YOUR HOME. YOUR CHOICE.

Self-managed NDIS cleaning

A comfortable home.
On your terms.

A little help with the everyday jobs, arranged around your home. Choose our usual cleaning services, at our normal prices, with a straightforward card-payment process.

Takes about a minute. Nothing is booked or paid at this step.

How self-managed booking works
A person considering arrangements on their phone at a kitchen table in a comfortable home.
Self-managed customers onlyNormal Simply Maid pricingRegular card payments

THE SAME CARE AT HOME

Choose the help
that works for you.

NDIS is a self-managed payment arrangement for eligible cleaning services. You choose the cleaning scope you need. Before booking, check that the support relates to your disability and is allowed by your plan.

Everyday upkeep

Standard cleaning covers kitchens, bathrooms, floors and accessible surfaces. Choose a one-off visit or an available recurring schedule.

Standard cleaning: scope & price

A more detailed reset

Deep cleaning adds inside appliances, cupboards and more detailed attention. Check eligibility for the specific work before using your funding.

Deep cleaning: scope & price

Simply Maid does not accept plan-managed or agency-managed bookings. We do not guarantee that a service will be funded or reimbursed. NDIS guidance on choosing and working with providers.

A CLEAR PATH, STEP BY STEP

Book your clean.
Keep the choice.

  1. Choose and review

    Enter your suburb, choose your clean and home size, and review the itemised price. Add useful access and scheduling notes.

  2. Add self-managed details

    At payment, select the self-managed NDIS option. Enter the participant’s legal name and number, plus your relationship if booking for someone else. Review the agreement before continuing.

  3. Use the usual card process

    Pay Simply Maid through our regular booking and card-payment process. You remain responsible for the booking cost and any claim you make.

FOR YOUR RECORDS

Your invoice
and payment receipt.

After the service and successful payment, your itemised invoice and receipt record the delivered clean and payment. The existing document process includes:

  • Simply Maid’s business details and ABN
  • The participant details supplied at payment
  • The service date and description
  • Itemised charges and the amount paid

Check your documents before using them. If something needs correcting, get help from the team. We don’t submit claims to the NDIS for you.

Get help with your documents

For claiming, use the official NDIS claim guide. Keep your receipts and invoices; the NDIS requires self-managed purchase records to be kept for five years.

THE LITTLE THINGS THAT MATTER TO YOU

Your routine.
Your preferences.

Tell us how you’d like the visit to work. You can add cleaning priorities, access instructions and a preferred contact in your booking notes.

  • Ask a trusted person to help you organise the booking.
  • Discuss products, sensitive surfaces or timing with the team.
  • Request the same cleaner; confirm availability with us.

For any arrangement you rely on, contact us first so we can confirm what is possible before you book.

Talk through your preferences

COMFORT STARTS WITH CONFIDENCE

Your home matters.
So do the details.

A clear way to put things right.

If something in the agreed cleaning scope needs attention, report it within 48 hours after the clean. The team will review the issue and arrange an eligible re-clean at no extra charge under our Care & Cover terms.

The 48 hours start when your clean finishes. Photos help the team check what was missed.

Read Care & Cover terms

GOOD TO KNOW

A few things
you might be wondering.

Ask us anything
01Which NDIS plans can book with Simply Maid?
We accept self-managed NDIS customers only, using our usual card-payment process. We do not accept plan-managed or agency-managed bookings, or invoice a plan manager for payment.
02Can I use my funding for any cleaning service?
No automatic eligibility applies. The support needs to relate to your disability and be consistent with your plan and current NDIS rules. Check with the NDIS or your support contact before booking if you’re unsure. Simply Maid does not guarantee funding or reimbursement.
03Does Simply Maid charge a separate NDIS rate?
No. We use our normal cleaning prices. Your service, home size, cleaning condition, frequency, extras and applicable fees determine the price. Review the full itemised amount before confirming.
04Can someone help me book?
Yes. A trusted person can help arrange the booking. Select the self-managed option at payment and enter the participant’s details. The form also has an optional relationship field. Add practical contact and access instructions in the booking notes.
05Will I have the same cleaner?
Tell the team if you’d like a recurring arrangement with the same cleaner. Availability can change, so confirm the arrangements you need with us before booking.
06What documents will I receive?
After the clean and successful payment, the existing invoice and receipt process provides itemised service and payment details, Simply Maid’s ABN and the participant details supplied at payment. Check these and contact us if anything needs correcting. You manage your own claim.
07What about an end of lease or bond clean?
Simply Maid offers end of lease cleaning as a private booking. Don’t assume move-related cleaning costs are covered by your plan; check any funding question with the NDIS before committing to a service.
08What if I need to change or cancel a visit?
Use your customer account or contact the team. Review the current booking terms and any applicable change or cancellation fees before confirming a change.

MAKE A LITTLE SPACE FOR YOURSELF

A lovely home.
A lighter week.

Let’s find the right clean for you.

Standard cleaningSee my price