NDIS cleaning services
House cleaning for NDIS participants in Sydney, Melbourne, Brisbane, Perth, Adelaide, the Gold Coast and Canberra. Same cleaners, same checklist and the same price as every other customer — with an invoice your plan manager can actually process.
Where cleaning sits in your plan
Household tasks such as cleaning are funded under Assistance with Daily Life, which sits inside Core Supports. Core funding is the flexible part of a plan: you decide how much of it goes to cleaning against the other supports in that category, without needing a separate approval for each one.
Whether cleaning is funded at all comes down to whether it is reasonable and necessary for you, and that is a decision recorded in your plan rather than something a cleaning company can determine. If you are not sure, your support coordinator or plan manager can confirm it in a minute — and it is worth doing before you book rather than after.
Which plans we can work with
We take self-managed and plan-managed plans. We are not currently registered with the NDIS Quality and Safeguards Commission. That matters for one group only: agency-managed (NDIA-managed) funds can only be spent with registered providers, so if your plan is agency-managed you will need a registered cleaner instead of us. Self-managed and plan-managed participants can choose any provider, and we would rather say so here than let you find out at invoice time.
Every cleaner who enters your home is police-checked and covered by $10M public liability insurance. Details of what that covers are on our Care & Cover page.
House cleaning prices by home size
A standard clean in Australia runs $221 for a 1 bed / 1 bath home up to $413 for a 5 bed / 3 bath. These are real prices from our booking system, not estimates — GST and Care & Cover included.
| Home size | One-off | Every 2 Weeks | Typical time |
|---|---|---|---|
| 1 bed / 1 bath | $221 | $189 | 2h 15m |
| 1 bed / 2 bath | $253 | $216 | 2h 35m |
| 1 bed / 3 bath | $285 | $243 | 2h 55m |
| 2 bed / 1 bath | $253 | $216 | 2h 35m |
| 2 bed / 2 bath | $285 | $243 | 2h 55m |
| 2 bed / 3 bath | $317 | $271 | 3h 15m |
| 3 bed / 1 bath | $285 | $243 | 2h 55m |
| 3 bed / 2 bath | $317 | $271 | 3h 15m |
| 3 bed / 3 bath | $349 | $298 | 3h 35m |
| 4 bed / 1 bath | $317 | $271 | 3h 15m |
| 4 bed / 2 bath | $349 | $298 | 3h 35m |
| 4 bed / 3 bath | $381 | $325 | 3h 55m |
| 5 bed / 1 bath | $349 | $298 | 3h 35m |
| 5 bed / 2 bath | $381 | $325 | 3h 55m |
| 5 bed / 3 bath | $413 | $352 | 4h 15m |
Booking a regular clean saves 15% on every visit. Every Week saves the most at 20%.
Every price includes Care & Cover and GST. No callout fee, no surcharge for the first visit.
Times are for one cleaner. A team of two halves the time on site.
Other cleans, starting prices
Pricing shown is what our booking form quotes today, backed by 57,534 cleans completed in Australia.
Get your exact priceHow the invoicing works
Plan-managed. Give us your plan manager’s email address when you book and we send the invoice straight to them after each clean. You do not pay anything yourself and you do not have to chase paperwork.
Self-managed. You pay the invoice the way any customer does, then claim it through the myplace participant portal. Every invoice carries our ABN, the service date, the participant name and the amount, which is what a claim needs.
Booking on someone’s behalf. Support coordinators, plan managers and family members are welcome to book. Use the participant’s name and address, and put your own contact details in the booking notes so we know who to speak to about access and scheduling.
There is more detail on what can be claimed and how the price lines up with your plan on the NDIS cleaning rates page.
Common questions
Can I use my NDIS funding for house cleaning?
Usually yes, if your plan includes Core Supports and cleaning is reasonable and necessary for you. Household tasks such as cleaning sit under Assistance with Daily Life within Core Supports, and Core funding is flexible — you decide how to spend it across the supports in that category. Your plan, not us, is the authority on what you are funded for; if you are unsure, your support coordinator or plan manager can confirm before you book.
Do I need a registered NDIS provider?
Only if your plan is agency-managed (NDIA-managed) — those funds can only be spent with registered providers. If you are self-managed or plan-managed you are free to choose any provider, registered or not, and that is who we work with. We are not currently registered with the NDIS Quality and Safeguards Commission, and we would rather tell you that here than after you have booked.
How does the invoicing work?
We send a compliant tax invoice for every clean with our ABN, the service date, the participant's name and the amount. Plan-managed participants forward it to their plan manager, or give us the plan manager's email at booking and we send it directly. Self-managed participants pay the invoice and claim it through the myplace portal. We serve self-managed and plan-managed plans.
How much does NDIS cleaning cost?
The same as any other clean — we do not run a separate NDIS price list, and we do not charge more because a plan is paying. Our price is set by the size of your home and shown in full before you book. What matters for your plan is that the amount and the support category line up, which is what the rates page explains.
Will I get the same cleaner each visit?
That is what we aim for, and it matters more here than anywhere else — a routine works because the person already knows the home, where things go, and what you are particular about. On a recurring booking we hold your cleaner for the run and only substitute when they are unwell or unavailable, and we tell you when that happens rather than sending a stranger unannounced.
Can a support coordinator or family member book on my behalf?
Yes. Book in the participant's name at the participant's address, and add the coordinator's or family member's contact details in the booking notes so we know who to talk to about access, scheduling and invoices.
What if I need to change or cancel a visit?
Change or cancel free up to 24 hours before the clean. Inside 24 hours a $70 fee applies, the same as for every customer. If a support need means you cancel more often than that allows, tell us at booking and we will work out a schedule that fits rather than charging you for it.
Full price shown before you book. No callout fee, no in-home quote.
