A CLEAN THAT FITS YOUR WORKING DAY
Shop & retail cleaning
A ready-to-open shop starts with clear counters, tidy fitting rooms and clean floors. We work around stock and displays without moving merchandise.
$99 per cleaner-hour including GST for one-off cleans, plus Care & Cover.
Save 20% on the cleaning charge for any recurring schedule of one to four visits each week. Booked hours stay the same. No lock-in contract. Cancel free at least 24 hours before your service.
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What’s included in shop & retail cleaning?
Routine tasks within the cleaner-hours you book. We follow your priorities and record anything that could not be completed.
Floors & shared areas
- Vacuum accessible floors and mop suitable hard floors, using warning signs.
- Clean agreed high-touch handles and switches using suitable products.
- Empty ordinary bins into the designated waste area; replace site-supplied liners.
Staff kitchenette
- Clean clear benchtops, sink, taps and appliance exteriors; mop the floor.
Toilets & washrooms
- Clean toilets, urinals, basins, taps, mirrors and washroom floors with separate tools.
Shop & retail
- Clean clear checkout counters and reachable display surfaces without moving merchandise.
- Clean fitting-room floors, mirrors and reachable entrance-glass marks.
Before leaving
- Record completed priorities and any work not finished within booked time; report hazards and follow site lock-up instructions.
What falls outside routine business cleaning?
- Clinical, medical, food-production and industrial cleaning
- Bodily fluids, sharps, hazardous waste, mould remediation and pest contamination
- High-access work, exterior windows, heavy lifting and post-construction cleaning
- Carpet extraction, floor stripping, polishing and specialist machine work
- Handling stock, cash, confidential papers or personal devices
What is covered in shop and retail cleaning?
Routine retail cleaning focuses on customer-facing floors, clear checkout counters, reachable display surfaces, fitting-room floors and mirrors, and reachable entrance-glass marks. Add staff kitchenettes and toilets that are part of your premises.
Stock, displays, cash and personal devices stay in place. Let the cleaner know which surfaces can be accessed without disturbing merchandise. Showroom floors can fit the routine scope; machine polishing, stock handling and an entire shopping centre’s facilities programme do not.
Does storefront cleaning include the outside windows?
The retail checklist includes marks on reachable entrance glass within the agreed routine scope. It does not include a full exterior window wash, façade cleaning, pressure washing, signage at height or abseiling.
Describe glass areas and access clearly before booking. If the main job is an exterior shopfront restoration or specialist window clean, the routine retail booking is not the right match. Carpet steam cleaning is also a separate service from vacuuming your shop floor.
Can you work around trading hours?
Use the shop’s opening times to plan your available arrival window. Allow for staff access, any centre security procedure and time for wet floors to dry before customers enter. Share restrictions on noise, water access and moving around displays.
For recurring visits, prioritise entrance traffic, fitting rooms and amenities according to how busy they become. Choose up to four visits per week. Do not assume a single weekly visit replaces the shop team’s day-to-day spill response and presentation checks.
Which tasks happen each visit, and which can rotate?
Use the checklist to set the visit’s priorities: declared washrooms, staff kitchen surfaces, ordinary bins, agreed touchpoints and busy floors. If lower-use rooms or reachable surfaces need attention less often, say which visits should include them and allow enough time.
Periodic carpet extraction, exterior windows or machine floor work are separate from routine upkeep. A monthly or quarterly reminder does not make specialist work part of this booking. Keep a simple record of the tasks agreed, the visit date and anything left for the next service.
What should I have ready for the first visit?
Provide the business address, mobile number, priorities and access instructions. You can add a colleague as the optional on-site contact. Identify restricted spaces, delicate surfaces, parking arrangements and any induction requirements before the visit.
Keep work areas accessible and leave site-supplied bin liners at the agreed location. Routine cleaning tools and supplies are part of the service setup; replenishing your stock of hand soap, toilet paper or paper towels is not an automatic inclusion. Flag any required site-specific products before booking.
How do I check the work and adjust the next visit?
The cleaner follows the checklist for your premises type and records completed priorities, unfinished work and hazards. Review that handover against the hours purchased. A task list defines the work; it is not a guarantee that an unlimited premises can be completed in a minimum booking.
If priorities change, update the scope for a future visit. If something has been missed, raise the specific task through booking support. Extra work or additional hours need agreement. A routine clean does not include a certificate of hygiene compliance or a guarantee that surfaces are sterile.
Book without a site visit or a contract
- Choose your premises and weekly days, or a one-off visit.
- Select an area range, add amenities and choose your cleaner-hours.
- Enter the address, mobile number and access instructions. Add a colleague as the on-site contact if needed.
- Choose your first date and arrival window, review the full total and book.
Cleaner-hours are the total cleaning labour you purchase. Where a team attends, the elapsed visit may be shorter. Additional work needs your agreement.
Questions before you book
Do regular business cleans receive a discount?
Yes. Schedules of one to four visits each week all receive 20% off the cleaning charge from the first visit. Booked hours stay the same, and more visits do not increase the discount. One-off cleans use the full hourly rate. Care & Cover is added after the cleaning discount and included in your full booking total.
Do I need a quote, site inspection or long-term contract?
For suitable routine work, choose your premises, hours and available dates online and review the full price before booking. There is no lock-in contract. Complex or specialist tasks outside the checklist cannot be added simply by selecting more hours.
Is there a minimum booking?
This service starts at 2 cleaner-hours. Cleaner-hours are the total labour purchased: two cleaners for one hour use two cleaner-hours. Choose time for the priorities you need completed.
Can I cancel a visit?
Cancellation is free at least 24 hours before the service. Check the booking terms for later changes. Cancelling a single visit and ending the recurring schedule are different actions, so check which you are changing.
Does the price include GST and Care & Cover?
The displayed hourly rate includes GST. Care & Cover is added to the cleaning charge, and the full total is shown before booking. The pricing guide explains the breakdown and recurring budgets.
How do I check whether you cover my area?
Enter the business address in booking to check service availability and available arrival windows. A city guide can help with planning, but it does not guarantee a qualified cleaner for every address and date.