From our customer archive
Feedback from
Neutral Bay.
A customer’s own words about their experience with Simply Maid.
Book a clean“No complaints from me. Thank you so much.”
Neutral Bay NSW 2089 · Lower North Shore
House cleaning in Neutral Bay, booked in 60 seconds.
Regular, deep and end of lease cleaning in Neutral Bay. Check your price and dates below. We also offer house cleaning in the Lower North Shore and house cleaning across Sydney.
60 vetted Simply Maid cleaners include Neutral Bay in their travel area. Booking checks your date and arrival window; we email you once your cleaner is confirmed.
- 4.7 on Google (698 reviews in Sydney)
- Pay after your clean
- Free cancellation up to 24h
- Care & Cover, with up to $10M public liability cover
80% flats or apartmentsOf occupied homes in Neutral Bay, ABS 2021 Census
4.7 on Google698 reviews in Sydney
Pay after your cleanFree cancellation up to 24h
Care & CoverFree re-clean (report within 48 hours) · up to $10M liability cover
Local insight
What stands out in Neutral Bay.
In Neutral Bay, more than half of visits with a schedule were weekly (52%), with one-offs and every 2 weeks at 20% each. The homes were mostly flats: 75% of our 747 cleans here from 2016 to April 2026 were for 2-bedroom homes, and at the 2021 Census about 80% of occupied homes were flats or apartments, with 40% of households one person living alone. A small flat cleaned every week never gets far behind. Of our 92 households, 12 booked ten times or more, and on time and reliable and would book again led the comments, 5 each.
In our records
How Neutral Bay books its cleans.
From completed visits recorded for addresses in Neutral Bay, 2016–April 2026. Repeat visits count separately, so these are cleans, not homes.
Cleans booked
747 completed visits.
How often they come back
747 visits with a recorded schedule.
In our records
When and what Neutral Bay books.
- Regulars in Neutral Bay book again about 4 weeks apart, across 38 returning households.
Add-ons booked
Change bed linen is the add-on Neutral Bay homes book most, on 54% of cleans. Change bed linen is booked 8 times as often here as across Sydney.
Share of 708 cleans with their add-ons recorded. A clean can include several.
Homes we clean
75% of the cleans we have done in Neutral Bay were for 2-bedroom homes. 27% had two or more bathrooms.
708 cleans with the home size recorded.
Days of the week
In Neutral Bay, Wednesday is the busiest cleaning day (59% of visits) and 9% fall on a weekend. Across Sydney it is 16%. 68% start in the morning.
- Mon: 5%
- Tue: 6%
- Wed: 59%
- Thu: 9%
- Fri: 12%
- Sat: 9%
- Sun: 0%
747 completed visits by the day they happened.
Months of the year
In Neutral Bay, November is the busiest month, 25% above an average month; September is the quietest. Deep cleans peak in March and August (30% of them).
- Jan: 7%
- Feb: 9%
- Mar: 9%
- Apr: 9%
- May: 8%
- Jun: 8%
- Jul: 7%
- Aug: 8%
- Sep: 7%
- Oct: 9%
- Nov: 10%
- Dec: 9%
747 completed visits by month, every year combined.
Year by year
We have cleaned in Neutral Bay since 2016: 747 completed visits, with the most in a single year (151) in 2021.
- 2016: 1%
- 2017: 4%
- 2018: 10%
- 2019: 12%
- 2020: 7%
- 2021: 20%
- 2022: 16%
- 2023: 16%
- 2024: 14%
- 2025: 1%
- 2026: 0%
We paused bookings from mid-2025 until March 2026, so those two years are short.
What customers put in their notes
Bathrooms and showers came up most in Neutral Bay booking notes: 24% of the 49 customers who left notes mentioned it.
Share of customers who left booking notes, counted by topic. Notes themselves are never shown, and a topic needs at least five customers.
Public figures
Living in Neutral Bay, by the numbers.
Government open data about the area itself.
Renting and moving
- 961 new rental bonds were lodged with NSW Fair Trading for homes in postcode 2089 from Sep 2025 to Aug 2026.
- The median weekly rent on new bonds for flats, houses and townhouses in postcode 2089 was $820 (Sep 2025–Aug 2026, 942 bonds).
- 989 rental bonds were refunded for homes in postcode 2089 from Jul 2025 to Jun 2026.
- In 76% of those refunds, nothing was paid to the landlord or agent: the whole bond went back to the tenant.
- The median refunded bond had been held for 21 months.
Median weekly rent by home, postcode 2089, Sep 2025–Aug 2026:
- 1-bedroom unit$650
- 2-bedroom unit$875
- 3-bedroom unit$1,400
- 2-bedroom townhouse$955
- 3-bedroom townhouse$1,375
- 2-bedroom house$917.50
- 3-bedroom house$1,250
Moving out or in? An end of lease & move-in clean is priced by your rooms and covers the whole empty home.
Homes, households and weather
- At the 2021 Census, households in Neutral Bay averaged 2 people.
- Homes in Neutral Bay averaged 1 person per bedroom at the 2021 Census.
- At the 2021 Census, 40% of Neutral Bay households were one person living alone.
- At the 2021 Census, 33% of families in Neutral Bay were couples with children.
- At the 2021 Census, 11% of Neutral Bay households had four or more people usually living in them.
- At the 2021 Census, 40% of occupied flats and apartments in Neutral Bay were in blocks of four or more storeys.
- At Sydney (Observatory Hill), 2.9 km from the suburb, afternoon humidity averages 57% (64% in February) and rain falls on about 100 days a year; the wettest month is June. Damp months bring mould: how to get rid of mould.
Sources: NSW Fair Trading, Rental bond lodgements data (monthly) (Creative Commons Attribution (Data.NSW catalogue entry 'rental-bond-lodgement')); NSW Fair Trading, Rental bond refunds data (quarterly) (Creative Commons Attribution (Data.NSW catalogue entry 'rental-bond-refunds')); Bureau of Meteorology, Climate statistics for Australian locations (Climate Data Online): Sydney (Observatory Hill) (station 066062) (Creative Commons Attribution 4.0 International); Australian Bureau of Statistics, 2021 Census General Community Profile, Suburbs and Localities — G02 Selected medians and averages (Creative Commons Attribution 4.0 International); Australian Bureau of Statistics, 2021 Census General Community Profile, Suburbs and Localities — G29 Family composition, G35 Household composition by number of persons usually resident, G36 Dwelling structure, G42 Dwelling structure by household composition and family composition (Creative Commons Attribution 4.0 International).
THE WORD AROUND HOME
Customer reviews
from Neutral Bay
A cleaner who listens. A visit that’s easy to organise. Thorough work at home. Read these Neutral Bay customers’ own words.
4.7 / 5 Sydney ON GOOGLE
698 reviews on our Sydney listing Published listing data · 13 October 2026★★★★★5/5
“Punctual, efficient and did a great job. Thanks!”
★★★★★5/5
“Friendly, efficient & arrived right on time. Perfect!”
★★★★★5/5
“Courteous, efficient and quality work. Thank you!!!”
Feedback from
In customers’ own words
A selection of 11 published customer comments.
Browse the comments shown here by topic. Mentions can be positive or critical.
Showing 11 comments.
- ★★★★★5/5
“So thorough and hard working!!! Our biggest thank you”
Amelia B. · Neutral Bay · Customer feedback - 5/5
“We have sent a text as well. Kind Regards, Des and Kate”
Des D. · Neutral Bay · Customer feedback - 5/5
“Jack was awesome! My house has never been so clean! Really impressed and happy with his work”
Karen P. · Neutral Bay · Customer feedback
Read 8 more customer comments
- 5/5
“Fantastic clean. Felt amazing coming home to our apartment! Would love the same cleaner again 🙏”
Michael S. · Neutral Bay · Customer feedback - 5/5
“Great service all-round. Easy to book, timely reminders, punctual and - most importantly - the place looked fantastic after the clean! Will be booking this service again.”
Michael S. · Neutral Bay · Customer feedback - 5/5
“Team arrived on time and did a stellar job cleaning our place, everything specified was done, plus more. Exceeded expectations. Was delighted to walk into our apartment at the end of thr day! Thanks :)”
Nikki B. · Neutral Bay · Customer feedback - 5/5
“Very happy. I will be in touch to set up a regular arrangement.”
Tim S. · Neutral Bay · Customer feedback - 5/5
“Thank you Patty and team for your great work”
Sophia L. · Neutral Bay · Customer feedback - 5/5
“Natalie did such a great job with our apartment!”
Sheila M. · Neutral Bay · Customer feedback - 5/5
“They two young men were polite, punctual and did a thorough job - thank you, I would recommend.”
Natalie B. · Neutral Bay · Customer feedback - 5/5
“Fantastic and very thorough but would have loved the mirrors cleaned :)”
Laura H. · Neutral Bay · Customer feedback
Cleans completed in Neutral Bay.
747 completed cleans recorded. A selection of customer examples is shown below, each with its original date and booking details.
Showing 3 of 24 selected customer examples. This is a selection, not the full booking history.
- ✓
Neutral Bay
Darryn S.
Sydney · Deep Clean
22 April 20261 bed · 1 bath
Booked extras: All Interior Windows, Balcony/Patio Deep Clean.
$438.00
Price a similar clean - ✓
Neutral Bay
Kathleen M.
Sydney · Standard Clean
16 January 2025 · Historical visit2 bed · 1 bath · Weekly
Booked extras: Change bed linen.
$139.26
Price a similar clean - ✓
Neutral Bay
Nardee W.
Sydney · Deep Clean
23 December 2024 · Historical visit2 bed · 1 bath
Booked extras: First-clean deep upgrade, Inside the fridge, Inside cupboards and drawers, Change bed linen.
$426.07
Price a similar clean
Prices shown are for the visits listed, in AUD, at the prices of the time. “Price a similar clean” works out today’s price for your own address, home and choices.
A similar-clean price starts from the example’s service, home size and booked extras; adjust any of them for your home.
Neutral Bay · Customer feedback
The local record.
Read what customers tell us after their clean, from the details they appreciated to whether they’d book again.
What customers appreciate
Themes from positive customer feedback.
- On time and reliable5 comments
- Would book again5 comments
- Friendly and polite3 comments
38 customer records include more than one completed visit out of 92 customer records with completed visits in Neutral Bay.
Explore past bookings and prices
- Largest share of historical completed visits
- weekly · 52% of 747 visits with a recorded frequency
- Customer records with completed visits
- 92 · 38 booked again
- Cleaned ten times or more
- 12 customer records
How we collect and count feedback
These figures count bookings and feedback recorded for addresses in Neutral Bay. Repeat visits count separately, so cleans are not homes. Frequency shares use all recorded completed visits with a recognised frequency, including older history; they do not measure current demand. Customer records use distinct customer identifiers within one suburb, not verified home addresses, and are never summed across suburbs. Checked 13 October 2026.
Customer feedback is the rating a customer gave after a clean: each counts once, low scores included. Earlier feedback used “bad”, “OK” or “good”; those count as 2, 3 and 5 stars, the same equivalents we have always used. Comments quoted for Neutral Bay are published comments from customers who rated the clean 4 or 5 stars. The average includes every rating.
Google reviews are a separate source, shown as the Sydney listing reports them, and are never averaged together with our customer feedback. Across all locations: 4.6 / 5 from 9,887 customer feedback ratings; 4.7 / 5 from 777 reviews on our 4 Google listings.
A little closer to home
Find your place
around Neutral Bay.
Explore the published local pages below for their own cleaning records, home examples and booking options.
11 places shown. Coverage and dates are checked for your address when you book.
Neutral Bay
Explore cleaning in Neutral BayPins show approximate locality centres, not customer homes, available cleaners or a service boundary. Some places have no verified centre and appear in the list only.
Source: Geoscape Localities, August 2026 (GDA2020) · CC BY 4.0.
See the locality outline for Neutral Bay
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Good to know
Booking a cleaner in Neutral Bay? Your questions, answered.
Still wondering? Get help or call 1300 009 363, Monday to Saturday, 9 to 5.
Do you clean in Neutral Bay?
Yes. 60 vetted Simply Maid cleaners include Neutral Bay in their travel area; every one is identity-verified and insured. That is coverage, not a booking: we check your address, service, date and arrival window during booking, then email you once your cleaner is confirmed. Coverage record checked 13 October 2026.
How many cleans has Simply Maid completed in Neutral Bay?
Our records show 747 completed cleans in Neutral Bay, with records dating back to 2016, across 92 distinct customer records. 29 of them were in the last two years. Repeat visits count as separate cleans. Customer records are not a count of verified unique home addresses.
How much does a house clean cost in Neutral Bay?
From $253 for a one-off standard clean of a 2 bed, 1 bath home — the most-booked home size across Sydney. $216 a clean every 2 weeks once your plan is under way. Prices include GST and the Care & Cover fee. Your own price depends on the service, home size, frequency, condition and extras, and is shown in full before you confirm (see our Sydney cleaning prices at simplymaid.com.au/pricing/sydney).
What do Neutral Bay customers say about Simply Maid?
4.7 out of 5 from 99 ratings left by customers in Neutral Bay, 2017–2026, with every rating counted once including the low ones. Their comments most often mention on time and reliable, would book again and friendly and polite.
Also answered: Booking in about 60 seconds · Re-cleans, insurance and Care & Cover · Changing or cancelling · Your first clean · What we clean, and what we don't
A clean that fits your life
Cleaning services in Neutral Bay.
Standard cleaning is the most booked clean in our Neutral Bay record: 648 of 747 completed visits, 2016–April 2026. Every price is shown before you book.
Book a standard clean · from $221From 1 bed, 1 bath, one-off · Pay after your clean · free cancellation up to 24h
- Book a deep clean · from $329
From 1 bed, 1 bath, one-off · Pay after your clean · free cancellation up to 24h
- Book an end of lease clean · from $423
Moving out or moving in · empty homes · from 1 bed, 1 bath, one-off · Pay after your clean · free cancellation up to 24h
- Book carpet cleaning · from $150
From the $150 minimum · $60 a bedroom · Pay after your clean · free cancellation up to 24h
- Book a business clean
From 2 cleaner-hours · choose your hours, pay after each clean
Also for Neutral Bay homes: end of lease cleaning in Sydney · carpet cleaning in Sydney · deep cleaning · what a regular clean includes
Prices: Sydney house cleaning prices · Sydney end of lease cleaning prices · Sydney carpet cleaning prices · Sydney deep cleaning prices
Your home
Your price, set by your rooms.
In Neutral Bay, 80% of occupied homes were flats or apartments and 53% were rented, and the most common size was 2 bedrooms (43% of homes, ABS 2021 Census). A 2 bed standard clean here is $253 with one bathroom or $285 with two.
Bedrooms
2 bedrooms
Bathrooms
1 bathroom
Showing the most-booked home; change the rooms to see yours.
How often
Regular cleaning, for less each visit.
Weekly is the most common schedule in Neutral Bay: 52% of 747 visits with a recorded frequency.
Book a one-off clean · $253
Pay after your clean · pause, skip or change your schedule any time
What's included & extras
What's included, room by room.
Standard cleaning checklist
The same room-by-room checklist in every suburb we clean: the kitchen, bathrooms, living areas and bedrooms, entry and a final walk-through (34 tasks). See the full standard cleaning checklist.
Extras for your clean
- Inside Oven Deep Clean
+$47 · first clean only - Inside Fridge Clean
+$47 · first clean only - Inside Cabinets & Drawers
+$64 · first clean only - Interior Windows
+$73 · first clean only - Laundry Service
+$47 · first clean only - Balcony/Patio Clean
+$47 · first clean only - Eco & green cleaning products
+$6
Add to your clean
Carpet steam cleaning
$150 carpet minimum before the booking fee.
- Bedrooms / studies $60 · Up to 12 m² per room0
- Living / large rooms $120 · Up to 24 m² per room0
- Hallways $30 · Up to 6 m² per hallway0
- Flights of stairs $90 · Up to 15 steps, including a small landing0
Furniture, mattress & rug cleaning
Choose items later: no extra charge until you select items. Sofas, mattresses, cushions and more. Shares the $150 steam-cleaning minimum with any carpets you select.
Choose items later: no extra charge until you select items. Sofas, mattresses, cushions and more. Shares the $150 steam-cleaning minimum with any carpets you select.
Book this clean · $253
Pay after your clean · free cancellation up to 24h
A little room in the diary
When can we clean in Neutral Bay?
Here’s a look at the next seven days for a standard clean of a 2 bed, 1 bath home.
Scroll across to see the week →
| Your week | |||||||
|---|---|---|---|---|---|---|---|
| Neutral Bay | Available8am–12pm12pm–3pm3pm–6pm | Available8am–12pm12pm–3pm3pm–6pm | Available8am–12pm12pm–3pm3pm–6pm | Available8am–12pm12pm–3pm3pm–6pm | Available8am–12pm12pm–3pm3pm–6pm | Available8am–12pm12pm–3pm3pm–6pm | Available8am–12pm12pm–3pm3pm–6pm |
Arrival windows are for the example home above. Choose your own home details below; your exact clean and time are checked again before booking.
Last checked
Check dates for your home
Your time
Check cleaning availability
in Neutral Bay
Pick a day and an arrival window for your clean. Everything you choose here comes with you to booking, so you won't enter it twice.
Where
Neutral Bay, NSW 2089
Your clean
Standard clean · 2 bedrooms · 1 bathroom · One-off
Checking open dates in Neutral Bay…
Checking open dates in Neutral Bay…
Book and choose a time
Pay after your clean · we confirm your cleaner by email
Your cleaner arrives within the window, and we email you once they're confirmed. How arrival windows work.
MEET HOUSE CLEANERS WHO COVER NEUTRAL BAY
Neutral Bay cleaners,
checked before they clean.
How Care & Cover worksIt’s personal, letting someone into your home. Meet cleaners whose travel area includes Neutral Bay and see what their customers thought of the care they received.
60 vetted Simply Maid cleaners include Neutral Bay in their travel area. Every one is identity-verified and insured. That’s coverage, not a booking: booking checks your date and arrival window; we email you once your cleaner is confirmed.
3 cleaners to get to know
Asmar
Based in Surry Hills, about 16 minutes’ drive from Neutral Bay.
5.0 / 5from 3 customer reviews✓ Identity verified · Insured
Viktoriya
Based in Artarmon, about 13 minutes’ drive from Neutral Bay.
13 cleans completedwith Simply Maid since 2026✓ Identity verified · Insured
Recent customer feedback★ 5/5“AMAZING. Thank you Viktoriya for her great attention to detail and thoroughness. Our house needed a lot of care for this first clean, and she has made it a clean and welcoming space.”
Karen · Sydney · Simply Maid customer · Excerpt Nuria
Based in Kingsford, about 24 minutes’ drive from Neutral Bay.
4 cleans completedwith Simply Maid since 2026✓ Identity verified · Insured
Selected positive comments from the last six months. Reviews describe each cleaner’s work and may be from other suburbs. Published profile information · 13 October 2026. Your cleaner is matched to your address and availability.
Your home, your preferences.
Add a note about the rooms, surfaces or preferences you’d like your cleaner to know about before the visit.
Someone to turn to.
If something is missed, tell the team within 48 hours of your clean. Eligible re-cleans are arranged under the Care & Cover terms.
Seven checks before a first clean: identity, professional skills, safety, a phone screen, orientation, ongoing ratings and a personal quality promise. How we check every cleaner.
Care & Cover on every clean: a free re-clean if something on the booked list isn't right (tell us within 48 hours) and up to $10 million public liability insurance through Chubb Insurance Australia. Care & Cover, in full.
Your local Simply Maid team
Simply Maid Sydney
Our Sydney team looks after homes in Neutral Bay.
Suite 125, 377 Kent Street, Seabridge House, Sydney, NSW 2000
1300 009 363Contact hours (local time): Mon–Sat 09:00–17:00; Sun closed
Find Simply Maid Sydney on Google MapsLast updated
Your local Simply Maid team
A lighter week is 60 seconds away.
Leave the housework with us. Choose a date for your Neutral Bay home and you're done.
Book in 60 seconds
About 60 seconds · pay after your clean · free cancellation up to 24h
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