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PAYMENTS & CHANGES

How do I reschedule or cancel a clean?

Open the visit in your account and choose Reschedule booking or Cancel booking. Review the details before confirming the change.

Please give at least 24 hours’ notice. Late cancellations may incur a fee; check the amount shown for your booking. If you’re changing an ongoing schedule, use Manage plan instead.

A LITTLE HELP FROM OUR TEAM

Still need
a hand?

Tell us what’s on your mind.
We’ll help you find the next step.

Send us a messageUse our contact form. Include your booking date if you have one.Email our teamhello@simplymaid.com.au

Already booked? You can also Get help in your account.

Support destinations include a preview notice before opening the live service.

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