Accepting a job is a promise to the customer. Before you tap Accept:
Check your calendar. You're confirming you're free for the whole job, plus the drive there and back.
Check the drive. The offer shows the suburb; make sure you can arrive before the start time in traffic.
Recurring jobs mean every visit. Weekly, fortnightly and 4-weekly customers want the same cleaner turning up like clockwork. If you can't commit to the whole series, don't accept it.
Check the service. An End of Lease Clean is a full-day, empty-home job. A Deep Clean is heavier than a Standard Clean. The offer tells you which.
When you accept, you're agreeing that you're available, you'll attend within the time shown, you won't contact the customer to move or cancel, and you'll raise any problem with us in the app straight away.
Once accepted, the job appears under Bookings and on your Today page on the day. Your Schedule page shows the week ahead — check it every evening.
