DESIGN PREVIEW · More room for life. Explore the new homepage ↗

GETTING STARTED

Your first week: setup checklist

Complete the setup steps in your account before taking your first job.

  1. Add the cleaner app to your phone’s home screen and enable notifications.
  2. Check your home base and travel preferences in Profile.
  3. Set your working days and hours in Schedule.
  4. Connect your payout account and complete any outstanding verification.
  5. Add your profile photo, check your equipment and read the job-day guide.
Next: What to bring to every clean

HERE FOR YOUR WORKING DAY

Still need
a hand?

Tell us what’s on your mind.
We’ll help you find the next step.

Open cleaner supportFor a job in progress, open the booking and choose Need help?Email our teamhello@simplymaid.com.au

Include the booking date and what you need help with.

Support destinations include a preview notice before opening the live service.