DESIGN PREVIEW · More room for life. Simply Maid home

JOBS & AVAILABILITY

Why am I not getting job offers?

We offer each job to approved cleaners who are free at that time and within their travel range of the home. The first suitable cleaner to accept gets the job, so your offers depend on how many bookings there are near you and when you're available.

An offer can disappear if another cleaner accepts it first. Approval doesn't guarantee a set amount of work, and some areas and days are quieter than others.

If you've checked everything below and still see no offers at all, message support and we'll check your account.

  1. Check your working days and hours in Schedule are up to date.
  2. Check your home base and how far you'll travel in Profile.
  3. Turn on notifications so you see offers as soon as they arrive.
  4. Reply quickly: an offer stays open for 1 to 4 hours, depending on how soon the job is.

HERE FOR YOUR WORKING DAY

Still need
a hand?

Tell us what’s on your mind.
We’ll help you find the next step.

Open cleaner supportFor a job in progress, open the booking and choose Need help?Email our teamhello@simplymaid.com.au

Include the booking date and what you need help with.

Support destinations include a preview notice before opening the live service.