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PAYMENTS & CHANGES

When will the gift card I bought arrive?

Email and SMS gift cards are sent to the recipient straight after your payment goes through. Print-at-home cards aren’t sent to anyone: print the card from the confirmation page. Either way, your receipt email has the gift code.

  1. Check the email address or mobile number you entered for them, and ask them to look in their junk or spam folder.
  2. Still nothing after an hour? Contact our team with your receipt and we’ll help.

A LITTLE HELP FROM OUR TEAM

Still need
a hand?

Tell us what’s on your mind.
We’ll help you find the next step.

Send us a messageUse our contact form. Include your booking date if you have one.Email our teamhello@simplymaid.com.au

Already booked? You can also Get help in your account.

Support destinations include a preview notice before opening the live service.

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