Operational Hygiene makes up 15% of your score — the smallest category, but it shows professionalism.
What we look at:
- Check-in rate (25%) — Completing the before-start checklist
- Check-out rate (25%) — Completing the before-leave checklist
- Checklist completion (25%) — Finishing all items on your checklist
- Photo submissions (15%) — Uploading required photos
- Communication (10%) — Responding to messages promptly (coming soon)
If you haven't had any checklists yet, your score defaults to 100 — we don't penalise you for something you haven't had a chance to do.
Tips to improve:
- Make checklists a habit — do them every single job
- Take clear, well-lit photos when required
- Check your app for messages between jobs