SIMPLY MAID · CLEANING JOURNAL

How does tracking and attribution work?

We track referrals through two methods:

  1. Tracked Links Every partner gets a unique referral link (e.g. simplymaid.com.au/go/your-name). When someone clicks your link, a 30-day cookie is set in their browser. If they book within 30 days, the booking is attributed to you.
  2. Promo Codes You also get a unique promo code. Customers can enter it during checkout. Promo code attribution takes priority over cookie tracking. Attribution rules:
  • First-click attribution — the first partner whose link the customer clicks gets credit
  • 30-day cookie window — the cookie lasts 30 days from the click
  • Promo code override — if a customer uses a promo code, that partner gets credit regardless of cookies
  • Net-new customers only — commissions are only earned on customers who haven't booked with Simply Maid before

Still need help?

The Australian support team answers partner questions within four hours.

Partner help centre