Back to Help Center
faqgetting started

How does tracking and attribution work?

30-day cookie tracking + promo code attribution for net-new customers

Updated Mar 23, 2026
9 views

We track referrals through two methods:

1. Tracked Links

Every partner gets a unique referral link (e.g. `simplymaid.com.au/go/your-name`). When someone clicks your link, a 30-day cookie is set in their browser. If they book within 30 days, the booking is attributed to you.

2. Promo Codes

You also get a unique promo code. Customers can enter it during checkout. Promo code attribution takes priority over cookie tracking.

Attribution rules:

  • First-click attribution — the first partner whose link the customer clicks gets credit

  • 30-day cookie window — the cookie lasts 30 days from the click

  • Promo code override — if a customer uses a promo code, that partner gets credit regardless of cookies

  • Net-new customers only — commissions are only earned on customers who haven't booked with Simply Maid before

affiliatepartnertrackingattributioncookiepromo-code

Was this article helpful?