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TRAINING & STANDARDS

Services, extras and exclusions

Follow Your Tasks on the booking: it lists the service and extras the customer has booked. Standard, deep and end of lease cleans have different scopes.

Ask the team to confirm unlisted extras before doing them. Report hazardous conditions, specialist work or tasks you can’t safely complete; don’t treat a customer request as approval to work outside your training or equipment.

Next: Cleaning tips: kitchen, bathroom and living areas

HERE FOR YOUR WORKING DAY

Still need
a hand?

Tell us what’s on your mind.
We’ll help you find the next step.

Open cleaner supportFor a job in progress, open the booking and choose Need help?Email our teamhello@simplymaid.com.au

Include the booking date and what you need help with.

Support destinations include a preview notice before opening the live service.