2y ago
Alejandro is lovely. He doesn't just clean, but tidy up all my stray piles of stuff as well. And is very tolerant with my dog, who seems to hold a grudge against his feather duster.
AB
Annette Benger
Melbourne
Instant pricing. Background-checked cleaners. Same pro every visit.
“The team was incredible! My home has never looked this good.”
— Sarah M, Sydney“Professional, thorough, and always on time. Highly recommend!”
— James T, Melbourne“Best cleaning service I've ever used. Worth every dollar!”
— Emma L, Brisbane“They pay attention to every detail. My house sparkles!”
— Michael R, Perth“Reliable and trustworthy. I feel comfortable having them in my home.”
— Lisa K, Adelaide“Amazing service! They went above and beyond my expectations.”
— David P, Canberra“The team was incredible! My home has never looked this good.”
— Sarah M, Sydney“Professional, thorough, and always on time. Highly recommend!”
— James T, Melbourne“Best cleaning service I've ever used. Worth every dollar!”
— Emma L, Brisbane“They pay attention to every detail. My house sparkles!”
— Michael R, Perth“Reliable and trustworthy. I feel comfortable having them in my home.”
— Lisa K, Adelaide“Amazing service! They went above and beyond my expectations.”
— David P, CanberraWe made booking as simple as enjoying your mountain views.
Share your The Basin home details and cleaning preferences online. Get instant pricing with no callbacks needed — so you can get back to enjoying your bush setting.
You'll get the same background-checked cleaner who understands The Basin homes and the unique challenges of keeping bush properties spotless.
Your cleaner learns your home and preferences
Walk into your perfectly clean The Basin home and feel that huge weight lifted off your shoulders. No more weekend cleaning marathons — just more time for what matters.
'I wish I'd done it sooner' — Sarah, The Basin
The Basin offers a unique blend of suburban comfort and natural beauty, with family homes nestled among native bushland and mountain ash trees. This peaceful Knox suburb attracts families seeking space and tranquility while staying connected to Melbourne's eastern corridors.
Our Promise
Not completely satisfied with your clean? We'll come back within 24 hours and re-clean any areas that didn't meet your expectations — absolutely free. No questions, no hassle. Just the spotless The Basin home you deserve.
Care & Cover™
Every Simply Maid cleaner is police-checked, reference-verified, and fully insured. We understand you're trusting us with your The Basin home and family's safety — we never take that lightly.
More than just cleaning — we're your trusted home care partners
Get instant pricing and secure your spot online — no waiting for callbacks or playing phone tag. Your time is precious, and we respect that completely.
We know the unique challenges of The Basin properties — from leaf litter tracking to dust from mountain trails. Your cleaner understands your home's specific needs.
Build a relationship with your dedicated cleaner who learns your preferences, routines, and the way you like things done. No strangers, no starting over.
Police-checked, insured, and backed by our happiness guarantee. If something's not right, we fix it free. Your The Basin home is in safe, capable hands.
We understand The Basin homes come with unique challenges — from tracking in leaves and dirt to maintaining that perfect balance between bush living and clean comfort. Our comprehensive checklist ensures every corner gets the attention it deserves.
Regular maintenance cleaning to keep your home fresh and tidy.
Intensive top-to-bottom clean for when your home needs extra care.
Comprehensive bond-back clean for moving day confidence.
From The Basin's bush properties to Ferntree Gully's family homes, we're your local cleaning experts across the entire Knox area. Same reliable service, same trusted professionals.
Need a different area? Call 1300 009 363
Refer a friend and you both earn $50 credit towards your next clean
Book your The Basin house clean in under 60 seconds. Come home to that perfect mountain retreat feeling — every single time.
Active discount codes for your next booking
Static fallback code for recurring upsell emails. 20% off first recurring clean (max $60). Displayed alongside personalised codes.
Get 15% off your next house cleaning booking. Valid for all service types.
$30 off your end-of-lease or bond-back clean. Get your full bond back with a professional clean.
House Cleaning Service
EXPLORE THE AREA
After your home is spotless, explore everything this peaceful Knox suburb has to offer — from mountain trails to family-friendly parks.
Magnificent mountain ash forest perfect for family walks and spotting native wildlife including lyrebirds and wallabies.
5 minutes driveStunning native bushland with walking trails, picnic areas, and breathtaking views across Melbourne.
Adjacent to The BasinHistoric station and gateway to the famous Puffing Billy Railway, offering scenic rides through the Dandenong Ranges.
8 minutes drivePopular family destination with barbecue facilities, playgrounds, and easy walking trails through towering mountain ash trees.
10 minutes driveOrnamental lake gardens featuring beautiful landscaping, ornate bridges, and peaceful walking paths.
15 minutes driveCharming mountain village with cafes, antique shops, and craft stores nestled among tree ferns and native forest.
12 minutes driveObservation deck and restaurant offering panoramic views of Melbourne, perfect for special occasions and sunset dining.
18 minutes driveQuaint village strip with galleries, tea rooms, and specialty shops selling local crafts and mountain produce.
15 minutes driveReal feedback from your neighbours
Showing Melbourne-wide reviews so nearby areas like The Basin have strong local trust signals.
Alejandro is lovely. He doesn't just clean, but tidy up all my stray piles of stuff as well. And is very tolerant with my dog, who seems to hold a grudge against his feather duster.
Annette Benger
Melbourne
Simply Maid are really awesome. The process has been really good right through from quote to when our excellent cleaner, Natalie, came over for our first clean....and every clean since! It took the awkwardness out of that whole first engagement of a cleaner and if Natalie’s excellent work is anything to go by - they def know how to pick good people. Highly recommend!
Matt Dooley
Melbourne
Alejandro is lovely. He doesn't just clean, but tidy up all my stray piles of stuff as well. And is very tolerant with my dog, who seems to hold a grudge against his feather duster.
Annette Benger
Melbourne
Simply Maid are really awesome. The process has been really good right through from quote to when our excellent cleaner, Natalie, came over for our first clean....and every clean since! It took the awkwardness out of that whole first engagement of a cleaner and if Natalie’s excellent work is anything to go by - they def know how to pick good people. Highly recommend!
Matt Dooley
Melbourne
Alejandro is lovely. He doesn't just clean, but tidy up all my stray piles of stuff as well. And is very tolerant with my dog, who seems to hold a grudge against his feather duster.
Annette Benger
Melbourne
Simply Maid are really awesome. The process has been really good right through from quote to when our excellent cleaner, Natalie, came over for our first clean....and every clean since! It took the awkwardness out of that whole first engagement of a cleaner and if Natalie’s excellent work is anything to go by - they def know how to pick good people. Highly recommend!
Matt Dooley
Melbourne
Alejandro is lovely. He doesn't just clean, but tidy up all my stray piles of stuff as well. And is very tolerant with my dog, who seems to hold a grudge against his feather duster.
Annette Benger
Melbourne
Simply Maid are really awesome. The process has been really good right through from quote to when our excellent cleaner, Natalie, came over for our first clean....and every clean since! It took the awkwardness out of that whole first engagement of a cleaner and if Natalie’s excellent work is anything to go by - they def know how to pick good people. Highly recommend!
Matt Dooley
Melbourne
After a 6 week break from cleaning services due to travel we had a new team arrive which we weren't happy about because we had to explain everything again together with a new tour of the house, but it turned out they were our best yet. Other teams have been very good, although we are not always happy to see changes in them - probably because of new strangers being in our home - but this one was a 10/10 and we have asked for them to be regulars. Based on experiences with Simply Maid over the last six months or so, I'm happy to endorse them if you are looking to change service providers.
Paul
Melbourne
I got 5 quotes before deciding which company to go with. Simply maid were the cheapest, and all their employees have police checks and are covered by insurance. They listened to me, made specific recommendations to suit my needs and keep the cost as low as possible and were incredibly patient with me!! And then the cleaner came. Neither myself nor my partner have ever had a cleaner before and we were skeptical. The only reason we needed to get one now was because of a medical condition I have that is decreasing my mobility. The cleaner they sent was polite, efficient, and did a better job of cleaning than we could ever do ourselves!!! He took so much care and pride in his work - he was phenomenal!!! Best investment we could have ever made!!! I cannot recommend Simply Maid enough - and words cannot express our appreciation for their dedication and compassion. You will not regret choosing them for your cleaning and inviting them into your home!!!
Christine Este
Melbourne
After a 6 week break from cleaning services due to travel we had a new team arrive which we weren't happy about because we had to explain everything again together with a new tour of the house, but it turned out they were our best yet. Other teams have been very good, although we are not always happy to see changes in them - probably because of new strangers being in our home - but this one was a 10/10 and we have asked for them to be regulars. Based on experiences with Simply Maid over the last six months or so, I'm happy to endorse them if you are looking to change service providers.
Paul
Melbourne
I got 5 quotes before deciding which company to go with. Simply maid were the cheapest, and all their employees have police checks and are covered by insurance. They listened to me, made specific recommendations to suit my needs and keep the cost as low as possible and were incredibly patient with me!! And then the cleaner came. Neither myself nor my partner have ever had a cleaner before and we were skeptical. The only reason we needed to get one now was because of a medical condition I have that is decreasing my mobility. The cleaner they sent was polite, efficient, and did a better job of cleaning than we could ever do ourselves!!! He took so much care and pride in his work - he was phenomenal!!! Best investment we could have ever made!!! I cannot recommend Simply Maid enough - and words cannot express our appreciation for their dedication and compassion. You will not regret choosing them for your cleaning and inviting them into your home!!!
Christine Este
Melbourne
After a 6 week break from cleaning services due to travel we had a new team arrive which we weren't happy about because we had to explain everything again together with a new tour of the house, but it turned out they were our best yet. Other teams have been very good, although we are not always happy to see changes in them - probably because of new strangers being in our home - but this one was a 10/10 and we have asked for them to be regulars. Based on experiences with Simply Maid over the last six months or so, I'm happy to endorse them if you are looking to change service providers.
Paul
Melbourne
I got 5 quotes before deciding which company to go with. Simply maid were the cheapest, and all their employees have police checks and are covered by insurance. They listened to me, made specific recommendations to suit my needs and keep the cost as low as possible and were incredibly patient with me!! And then the cleaner came. Neither myself nor my partner have ever had a cleaner before and we were skeptical. The only reason we needed to get one now was because of a medical condition I have that is decreasing my mobility. The cleaner they sent was polite, efficient, and did a better job of cleaning than we could ever do ourselves!!! He took so much care and pride in his work - he was phenomenal!!! Best investment we could have ever made!!! I cannot recommend Simply Maid enough - and words cannot express our appreciation for their dedication and compassion. You will not regret choosing them for your cleaning and inviting them into your home!!!
Christine Este
Melbourne
After a 6 week break from cleaning services due to travel we had a new team arrive which we weren't happy about because we had to explain everything again together with a new tour of the house, but it turned out they were our best yet. Other teams have been very good, although we are not always happy to see changes in them - probably because of new strangers being in our home - but this one was a 10/10 and we have asked for them to be regulars. Based on experiences with Simply Maid over the last six months or so, I'm happy to endorse them if you are looking to change service providers.
Paul
Melbourne
I got 5 quotes before deciding which company to go with. Simply maid were the cheapest, and all their employees have police checks and are covered by insurance. They listened to me, made specific recommendations to suit my needs and keep the cost as low as possible and were incredibly patient with me!! And then the cleaner came. Neither myself nor my partner have ever had a cleaner before and we were skeptical. The only reason we needed to get one now was because of a medical condition I have that is decreasing my mobility. The cleaner they sent was polite, efficient, and did a better job of cleaning than we could ever do ourselves!!! He took so much care and pride in his work - he was phenomenal!!! Best investment we could have ever made!!! I cannot recommend Simply Maid enough - and words cannot express our appreciation for their dedication and compassion. You will not regret choosing them for your cleaning and inviting them into your home!!!
Christine Este
Melbourne
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See what we've been cleaning in The Basin and nearby