Giving you the freedom
Your time is precious, we're here to give you more.
We create joyful moments for families to share and delight in the wonderful advantages of a pristine, organized home, all while relieving them of the chore of house cleaning. As we look ahead, our mission is to bring a positive transformation to the lives of countless Australians by crafting employment avenues and gifting families the unbridled freedom to enjoy their most cherished activities.
Our core values
Simplicity
Simplicity lies at the heart of our online cleaning agency based in Australia. With our streamlined online booking system, hiring Simply Maid’s cleaning services is just a few clicks away. Within minutes, you can securely book a clean, knowing that our reliable cleaning professionals will arrive promptly, fully equipped, and ready to start making your space shine. It truly is that simple!
Trusted
Complete transparency and honesty are fundamental in all our dealings at Simply Maid. There are no hidden fees, unpleasant surprises, or unwelcome upsells. We prioritize open and honest communication, providing you with a trusted, experienced, and thoroughly vetted cleaning staff. Our dedicated team is committed to delivering exceptional service and providing honest customer support throughout your journey with us.
Convenient
Embracing the latest technologies, we ensure that your experience with us is as convenient as possible. From managing your cleanings to instant messaging, rating our services, making payments, and accessing support – everything you need is just a click away. Our commitment to convenience extends to every aspect of our service, making it effortless for you to maintain a sparkling-clean space.
Win-win
At Simply Maid, we prioritize the happiness and satisfaction of everyone involved. Beyond simply completing tasks and receiving payment, we run a fair-wage business that ensures our staff members are rewarded well enough to comfortably support their families and lifestyle. We are dedicated to creating a win-win environment for all – whether you’re a valued client, a dedicated cleaning professional, or an esteemed employee. Your success and happiness are our ultimate goals.
We're passionate about customer experience.
We believe a good, fresh clean will help create a happy home. To that end, we focus on providing a seamless online booking experience, top-notch customer service and quality cleaners. Book your service and relax. We’ll go above and beyond to bring happiness to your home
Meet the team
Meet the people who’ve helped build Simply Maid into Australia’s most trusted house cleaning service. Our team’s burning passion for customer experience, quality assurance, and technology fuels our success within the industry.
Melissa Traves
Customer Experience Manager &
Recruit Manager
Recruit Manager
“I enjoy problems solving and making my customer’s day. Away from work, I love anything to do with plants and greenery, travel, football, and most importantly spending time with family and friends. Previously, I worked with the WA Police Force in various HR, Recruitment, Customer Service and Admin positions spanning over 10 years.”
Geneveve Tan
Customer Experience Rep
“To provide great customer service has always been my thing, so it feels awesome to be a part of Simply Maid’s a+ team who shares the same goal to give our clients a walk in the park booking experience! Outside of office hours is always spent with family. Music is 😍. I also love to eat, travel, and hang out!”
Jay Esperida
Customer Experience Rep
Karen Saunders
Content Manager
“A writer, soccer fanatic, and dog lover; these are my go-to terms when asked to describe myself. Doing research and typing away for hours is how I spend most of my days, but as the old saying goes: “If you do what you love, you’ll never work a day in your life!“
