Giving you the freedom
Your time is precious, we're here to give you more.
We give families the opportunity to spend more time together and enjoy the perks of living in a clean and tidy home by taking the burden of house cleaning off their shoulders. Moving forward, we aim to change the lives of many more Australians by creating job opportunities and giving families the freedom to do things they love most.
Our core values
Simplicity
Our streamlined online booking system allows you to hire Simply Maid’s cleaning services with just a few clicks. In less than a minute, you can safely and securely book a clean with us and rest assured that our cleaning professionals will show up at your doorstep right on time, and fully equipped to start cleaning. It really is that simple!
Trusted
Complete transparency and honesty are a given when dealing with Simply Maid. There are no hidden fees, unpleasant surprises or unwanted upsells involved; only open and honest communication, a trusted, experienced and thoroughly vetted cleaning staff, along with honest working customer service!
Convenient
We take full advantage of evolving technologies to make your experience with us as convenient as one could imagine. From managing your cleanings, instant messaging, rating your service, paying, and support – everything you need is just a click away.
Win-win
We care about the happiness and satisfaction of everyone involved more than simply getting the job done and getting paid. We believe in running a fair wage business and do all in our power to ensure that staff members are rewarded well enough to support their families and lifestyle. We’re all about creating win-win’s! Whether you’re a client or staff, we want to make sure that everyone is winning and happy.
We're passionate about customer experience.
We believe a good, fresh clean will help create a happy home. To that end, we focus on providing a seamless online booking experience, top-notch customer service and quality cleaners. Book your service and relax. We’ll go above and beyond to bring happiness to your home
Meet the team
Meet the people who’ve helped build Simply Maid into Australia’s most trusted house cleaning service. Our team’s burning passion for customer experience, quality assurance, and technology fuels our success within the industry.
Huy Hoang
Founder
“I focus my efforts on business development & marketing. Creating a seamless customer experience is my passion, and I leverage current technologies to make peoples lives easier and convenient. I love travelling and learning about the lives of people from different cultures. Before Simply Maid, I had been in the IT industry working with various small to medium businesses.”
Caroline Nucifora
Customer Experience Manager
“I manage the office – what I love about this job is working with different types of people. I’m a die-hard Christian who loves exploring different destinations, animals, relaxing evenings with friends and family. Before this role, I was an executive assistant for a manager in a Government environment.”
Geneveve Tan
Customer Experience Rep
“To provide great customer service has always been my thing, so it feels awesome to be a part of Simply Maid’s a+ team who shares the same goal to give our clients a walk in the park booking experience! Outside of office hours is always spent with family. Music is 😍. I also love to eat, travel, and hang out!”
Tiffany Ann
Customer Experience Rep
“What I love about my work is that I can interact with people, ask them what they need, and then help them get the best possible solution. I love going places and discovering things with my three kids and hubby & also into agriculture. Before joining Simply Maid, I was managing the family business of growing and processing oyster mushrooms!”
Sharon Heath
Customer Experience Rep &
Recruit Manager
Recruit Manager
“I’m Sharon, one of the Simply Maid Executive Angels. I love the family feeling that has been created with our Simply Maid administration team and support staff. I appreciate the relationship we have with our cleaners and customers and we all work hard to make everyone feel valued and important to us. I love the variety of my role within Simply Maid and the wonderful people I get to work with.“
Melissa Traves
Customer Experience Rep &
Recruit Manager
Recruit Manager
“I enjoy problems solving and making my customer’s day. Away from work, I love anything to do with plants and greenery, travel, football, and most importantly spending time with family and friends. Previously, I worked with the WA Police Force in various HR, Recruitment, Customer Service and Admin positions spanning over 10 years.”
Karen Saunders
Content Manager
“A writer, soccer fanatic, and dog lover; these are my go-to terms when asked to describe myself. Doing research and typing away for hours is how I spend most of my days, but as the old saying goes: “If you do what you love, you’ll never work a day in your life!“
